Our Big Conversation

Our Big Conversation

Thank you to everyone who took time to contribute to Our Big Conversation, which has now closed.

More than 1,000 colleagues logged in to share their views and ideas on our vision for the future, as well as sharing their hopes and fears about the changes happening across UHL Group at the moment.

Your responses to the conversation are now helping inform the final version of UHL 2030, our new five-year strategy. We are now also conducting public engagement, with our local communities and partner organisations, to get their views on the vision set out in our strategy.

A number of other themes also emerged from the conversation and we are looking at these, alongside the detailed reports from the latest Staff Survey results, and in the coming weeks we will share more detail about how we are responding to these themes as a Group and at site-level.

UHL2030 – our five-year strategy

We have a once in a generation opportunity to make bold changes and transform patient care for the future. 

A lot has changed since the NHS was founded 78 years ago. Using population health data, we’ve developed a strategy that sets out how our services and the way we deliver them can be shaped to meet the needs of people today.

Our strategy is ambitious, but rethinks how and where we deliver care, to improve the health and quality of lives of the communities we serve, in Liverpool and the wider city region.

You can read more about UHL 2030 here.

Here is a short message from our Chief Executive, James Sumner, about Our Big Conversation:

Your hopes and fears for the future

There has been a significant amount of change across our organisations and this will continue through 2026, with the formation of our three new Hospital Leadership Team structures in April, alongside the go-live of our UHL Corporate Services, both of which will contribute to a more operationally effective organisation which better serves the needs of our patients.

Our Big Conversation is also an opportunity to tell us:

• What we are already doing well in line with what is set out in our strategy
• What our future focus should be
• Your hopes and fears in relation to working together
• Your views on the type of organisation UHL Group should be and what we should retain that makes our hospitals unique.

How does Our Big Conversation Work?

We want Our Big Conversation to be a space where all staff can have their voice heard, so all contributions are anonymised.

All staff across UHL Group will receive an email from Our Big Conversation with your individual login details. Please note, this will go to the email address you are registered with on ESR.

What will you do with the information from Our Big Conversation?

This Big Conversation around our strategy will be the first in a series of online conversations that we will have, giving you the opportunity to share your views on the development of our organisation and the changes we will be making to improve care.

We will also be carrying out separate engagement work with our patients, public and other stakeholders, so we will have full picture of where we are currently and what our priorities are for us over the coming years.

We will be actively watching the themes that come out of the conversation and we will respond to what you say matters most.