Unity Liverpool: Our once-in-a-generation EPR

Earlier this year, Liverpool University Hospitals announced that Nervecentre has been appointed as the supplier for our new Electronic Patient Record (EPR) - a major milestone in our digital transformation journey.

This programme, known as Unity Liverpool, represents a once-in-a-generation opportunity to transform how we deliver care across our hospitals and the communities we serve. 

As a key element of the UHL Group 2026–27 improvement plan, EPR will be a major focus for the year ahead and a major driver in how we can create more integrated, efficient and patient-centred services.

Why EPR matters

Across Aintree, Broadgreen and the Royal hospitals, we know our current digital infrastructure can be complex and, at times, a source of frustration. Our new EPR will allow us to review how we can tackle these longstanding challenges, and your involvement will be central to shaping the system’s design, specification and functionality.

EPR gives us the opportunity to:

  • Bring together patient information in one place
  • Improve communication between teams and departments
  • Reduce duplication and paperwork
  • Support safer, faster, more informed decision-making
  • Improve patient experiences and care pathways.

Ultimately, this is more than a digital system - it’s about improving how we work together to deliver safer, higher-quality care.

Nervecentre was selected following a thorough and collaborative procurement process across UHL Group, The Walton Centre and The Clatterbridge Cancer Centre.

Their system:

  • Is clinically led, supporting staff at the point of care
  • Uses mobile-first technology with real-time access to information
  • Supports key priorities such as patient flow, bed management and clinical decision-making
  • Enables a phased, modular rollout, reducing risk
  • Aligns with our ambition for a single EPR across Liverpool.

Alongside LUHFT’s implementation, partner organisations across the Liverpool system - including UHL Group colleagues at Liverpool Women’s Hospital and Liverpool Heart and Chest Hospital, plus The Walton Centre and Clatterbridge Cancer Centre - are currently progressing their own business cases to adopt the same EPR.

This reflects a shared ambition to move towards a single Electronic Patient Record across Liverpool, supporting more joined-up care for patients. While each organisation must secure its own approval and funding, early partnership working means we can identify and design areas of commonality to build a platform that could easily scale across organisations if approved - better connecting services for the communities we all serve.

A programme shaped by our people

EPR is not just a digital project - it will be shaped by colleagues across clinical, operational and corporate services.

Your involvement will be essential to:

  • Design how the system works in practice
  • Ensure it reflects real clinical workflows
  • Address current challenges and frustrations
  • Build a system that works for everyone.

We will continue to offer opportunities to get involved as the programme progresses.